💡A designer of thoughtful solutions to complex problems

• Design through the entire product lifecycle to create accessible, patient-centered experiences on MyChart, Epic’s patient portal

• Maintain, evolve, and expand MyChart’s design system

• Manage updates to MyChart’s UX Guide, which provides design system documentation for designers, developers, and quality assurance

• Iterate based on feedback from user research, stakeholder feedback, technical considerations, and quality assurance

🙋🏻‍♀️ A manager of people and processes

• Manage a team of user experience designers on the Patient Experience division, by coaching, providing feedback, facilitating growth, and guiding project prioritization for team members

• Develop and improve company-wide UX processes, which empower developers and designers to work together and democratize design tools

• Manage, document, and improve internal & external UX designer intern program, which grows up-and-coming design talent at Epic

• Conduct interviews and provide feedback for hiring for the user experience designer role, which shapes the DNA of our growing design team

• Coordinated Epic’s World Usability Day (twice!), a half-day series of talks with an audience of 3500+ employees, which educated & inspired developers, quality assurance, and writers to incorporate UX in their work

🖼 A storyteller & communication designer

• Synthesize content, refine messages, and craft executive-level multimedia presentations for audiences of tens of thousands

• Create graphics and motion design to communicate complex ideas in a visually appealing and joyful way

 In the Media

From Idea to Reality: A New Patient-Designed MyChart Experience

Managing a Daughter’s Chronic Illness with MyChart